Pojo Technology retains full ownership of the complete source code, architecture, database structure, APIs, and all technical components developed for the project. The source code will not be shared, transferred, sold, or handed over to the client under any circumstances unless explicitly agreed in a separate written agreement with additional commercial terms.
Any attempt to copy, reverse engineer, modify, or reproduce the system without written consent from Pojo Technology shall be considered a violation of intellectual property rights and may result in legal action under applicable laws.
The client will receive full operational access to use the application as per agreed features and scope. However, backend source files, server credentials, database root access, and core technical assets will remain restricted.
Only the features and functionalities explicitly mentioned in the approved proposal, quotation, or agreement will be developed and delivered as part of the project scope.
Any feature, modification, enhancement, integration, or functionality requested after the approval of the agreed scope shall be considered as Customization Work. All customization work will be subject to Separate cost estimation, Additional billing, Revised timeline (if applicable). Pojo Technology is not obligated to implement any additional functionality unless the customization cost and revised terms are formally approved by the client.
By reviewing the demo link shared by Pojo Technology and/or attending the live demonstration provided, the client confirms that they have thoroughly examined and understood the features, design, workflow, and functionalities of the product.
The client hereby acknowledges and agrees that:
The demonstrated functionalities represent the agreed scope of work.
The system will be developed and delivered in line with the approved demo and agreed proposal.
No additional features beyond what was demonstrated or documented shall be expected without separate written approval and applicable customization charges.
The features and functionalities outlined in the approved scope of work shall be developed and implemented exclusively on the website and the admin panel application. No additional platforms or modules shall be included unless mutually agreed. Pojo Technology shall provide necessary training to the Client’s authorized personnel to facilitate proper understanding and effective utilization of the delivered product.
The client is solely responsible for collecting, storing, and processing end-user data in compliance with applicable laws.
Pojo Technology acts only as a technical service provider. The client must ensure privacy policy compliance on their platform.
All source code, designs, UI/UX, architecture, and development frameworks remain the property of Pojo Technology until full payment is received. Upon full payment, the client receives usage rights as per agreement.
The client is solely responsible for ensuring compliance with applicable data protection laws, including the IT Act 2000 and related rules. Pojo Technology acts only as a technical service provider and is not responsible for misuse of collected user data. The client must publish and maintain a valid Privacy Policy on their platform.
Pojo Technology’s total liability shall not exceed the total amount paid for the project. The company shall not be liable for indirect, incidental, or consequential damages including loss of profit, data, or business.
The client agrees to indemnify and hold harmless Pojo Technology from any claims, penalties, or legal actions arising from:
Illegal content, phishing, fraud, financial scams, impersonation, fake job postings, illegal downloads, trademark misuse, copyright violations, misuse of photos, logos, mobile numbers, addresses, electronic signatures, passwords, personal information, any other organization’s confidential data, adult content, misuse of the platform or any unlawful activities. You accept full legal responsibility for the all content in websites, data, activities, and usages.
Pojo Technology shall not be liable for delays or failure due to events beyond its control, including natural disasters, hacking, cyber-attacks, government restrictions, internet failure, etc.
Pojo Technology shall not be liable to any third party for whom the project is developed unless a separate written agreement is executed directly between Pojo Technology and such third party. Pojo Technology shall be considered only as a technical service provider to the Client and shall have no direct contractual relationship, liability, or responsibility toward the Client’s end customer or any third party. Any claims, disputes, legal notices, or liabilities arising from the end customer or third party shall be the sole responsibility of the Client. The Client agrees to indemnify and hold harmless Pojo Technology from any such claims or legal actions.
Pojo Technology does not guarantee uninterrupted or error-free service. Service performance may depend on third-party providers like hosting companies, payment gateways, SMS providers, E-mail services etc.
In case of delayed payments, Pojo Technology reserves the right to suspend services without prior notice.
Pojo Technology reserves the right to terminate services if the client engages in unlawful, unethical, or harmful activities.
The Client shall be solely responsible for providing, uploading, and maintaining all product-related data within the system. Pojo Technology shall not be liable for data entry, data accuracy, or ongoing content management unless expressly included in the agreed scope of work under a separate written agreement.
Domain registration and renewal shall be the sole responsibility of the Client. Pojo Technology shall not be liable for any loss, suspension, or interruption of services arising from failure to renew the domain in a timely manner.
Any request for changes, enhancements, or additional features beyond the finalized scope of work shall be treated as a separate change request. Such requests shall be subject to feasibility analysis, mutual written approval, revised timelines, and applicable additional charges. No additional work shall commence without written confirmation from both parties.
All advance payments made upon confirmation of the project are strictly non-refundable under any circumstances. This includes project cancellation, delay, or change of decision by the Client after commencement of work.
Pojo Technology utilizes third-party hosting providers for server and database services and does not operate or own its own hosting infrastructure. Any downtime, data loss, technical malfunction, or service disruption caused by the hosting provider shall not be the liability of Pojo Technology. The Client acknowledges that hosting performance is subject to the terms and policies of the respective third-party provider. Pojo Technology shall provide necessary technical support and coordination to assist in resolving such issues but shall not be held financially or legally responsible for failures beyond its control.
Any third-party services, including payment gateways, SMS gateways, hosting providers, or external APIs, are governed by their respective service providers. Pojo Technology shall not be liable for any downtime, transaction failures, policy changes, technical errors, or service interruptions caused by such third-party providers.
Pojo Technology shall provide one (1) month of complimentary support and maintenance from the date of successful project delivery. This support covers bug fixes and minor technical issues only. Any enhancements, feature additions, or modifications beyond the original scope of work shall be subject to additional charges.
The annual renewal charge shall be 100% of the total project cost. Please note that the renewal amount may vary based on storage requirements and server usage. Charges for hosting, maintenance, and support may also be adjusted depending on database storage consumption and overall server utilization.
Pojo Technology acts solely as an intermediary service provider between the Hosting Service Provider and the Client. We facilitate domain registration, hosting purchase, and technical setup based on the Client’s instructions. We do not own, control, or operate the hosting infrastructure.
As per Section 79 of the Information Technology Act, 2000 (Intermediary Liability), Pojo Technology shall not be held responsible or liable for:
Any unlawful, infringing, defamatory, misleading, or illegal content uploaded by the Client. Any violation of intellectual property rights, data protection laws, or third-party rights arising from Client-provided materials. Any disputes arising between the Client and third parties regarding website content.
The website/mobile application is hosted on third-party hosting servers chosen by the Client. Pojo Technology shall not be liable for Server downtime, Data loss, Security breaches, technical failures caused by the Hosting Service Provider.
The payment schedule and milestones shall be defined in the project agreement and shall be strictly adhered to by the Client. In the event of delayed or non-payment, Pojo Technology reserves the right to suspend ongoing work, disable access to services, or withhold deliverables until all outstanding dues are fully settled. Any delay in payment may also result in revised project timelines.
Unless specifically agreed in writing, Pojo Technology shall not be responsible for periodic data backups. The Client is responsible for maintaining necessary backups of business-critical data.
Pojo Technology acts solely as a technology service provider for the development, maintenance, and support of the eCommerce website/mobile application platform. Pojo Technology shall not be responsible or liable for the listing, marketing, sale, quality, quantity, pricing, warranty, delivery, return, refund, customer disputes, or legality of the products sold through the platform.
The Client shall have full responsibility and control over all products, services, transactions, customer communications, statutory compliances, tax obligations, consumer claims, and any other commercial activities conducted through the eCommerce platform. Pojo Technology shall not be held liable for any direct, indirect, incidental, consequential, or third-party claims arising out of product sales, customer disputes, payment issues, or regulatory non-compliance.
The Client is responsible for implementing appropriate security measures such as strong passwords, access controls, and internal data protection practices. Pojo Technology shall not be liable for data breaches resulting from weak security practices or unauthorized access by the Client.
All data, content, and materials used on the website or application during development, including but not limited to logos, images, text, documents, and credentials, shall be provided by the Client with full knowledge, authorization, and consent. The Client confirms that it has the necessary rights and permissions to use such materials.
Pojo Technology shall not be liable for any vulnerabilities, losses, or damages arising from client misconduct, misuse of the system, or unauthorized modifications. The company shall also not be responsible for issues caused by natural disasters, hacking incidents, virus attacks, or hardware/software failures beyond its reasonable control.
During the course of development, Pojo Technology may require access credentials such as email accounts, social media accounts, payment gateway credentials, SMS/OTP gateway credentials, person logins, or any other related login details. Such credentials shall be shared by the Client with full knowledge, authorization, and consent. The Client acknowledges that it is their responsibility to provide accurate credentials and to update or change passwords after project completion if deemed necessary.
By approving the quotation, issuing a purchase order, or making any advance payment, the Client agrees to be bound by these Terms and Conditions. Such acceptance shall constitute a legally binding agreement between the Client and Pojo Technology and shall be governed by the laws of India, including the Information Technology Act, 2000 and its applicable amendments.